Privacy Policy

Protecting Your Personal Details

At Oatway Services, we value your trust and take protecting your personal information seriously. Review our policy to understand what data we collect, why, how it’s used, and your options. We aim to stay clear and transparent. Have questions? Contact our team.

Your information helps us serve you better, process orders, handle payments, and ensure smooth deliveries. Subscribing to our mailing list keeps you updated on exclusive offers, discounts, and news we believe you’ll value. This allows better communication and improves your experience.

The Information We Collect

We collect information to improve our products and services for you. This includes basics like your phone number to resolve order issues and spotting website problems or suggesting new products. Below, we explain what we collect, why, and how we use it.

When you place an order, we collect your name, address, email, and phone number to process your purchase, handle delivery, and update you on any issues. Payment details are collected to complete the transaction.

If you’ve opted in, we’ll use your email to send updates, promotions, and special offers.

Even if you don’t order, we might share your email with companies like Google or Facebook to show ads about our products. Your email won’t be used for anything else, and neither we nor these companies keep it after this purpose is fulfilled.

We may monitor and record interactions with our Customer Services Team (calls and emails) for quality and compliance.

We retain personal data to enforce policies, like ensuring one-time discount codes are used fairly. We also track purchases to improve marketing and share content tailored to your interests.

Security

We prioritize the security of your transactions. To ensure your details remain safe, all transactions are fully protected during the payment process. 

Our website and emails may include links to other sites in our network, like partners or affiliates (e.g., Facebook, Twitter, Pinterest). Please note these sites have their own privacy policies, and we are not responsible for them. We recommend reviewing their policies before sharing personal data.